Preventive maintenance
Planned checks, health reviews and recommendations before small issues become operational problems.
UAETell us what you need ↗Support after delivery
Technology should keep working
after installation day.
iKing supports maintenance, troubleshooting, upgrades and planned service for the environments we deliver.
Request support ↗Corrective support
Structured diagnosis and resolution when a covered system is not performing as expected.
Upgrades and changes
Extend, modernise or reconfigure the environment as the organisation grows.
What happens next
- 1Record the issueShare the affected system, site and impact.
- 2Confirm coverageiKing checks the installed scope, warranty or maintenance agreement.
- 3Agree the actionRemote guidance, a visit, repair or upgrade is confirmed before work proceeds.
Coverage, support hours, exclusions and service levels are confirmed in each written agreement. No unsupported universal response promise is made on this website.